We understand that plans can change. If you need to cancel or reschedule your appointment, we kindly ask that you provide at least 24 hours’ notice. Appointments cancelled or rescheduled with less than 24 hours’ notice may incur a 50% cancellation fee.

 

No-shows and same-day cancellations may be charged 100% of the booked service price. If you arrive late, we’ll always do our best to accommodate you. However, your appointment may need to be shortened or rescheduled to avoid impacting the next client. In this case, the original appointment fee may still apply.

 

Any booking fee or deposit paid is non-refundable for late cancellations or no-shows. Where sufficient notice is provided, your booking fee may be transferred to your rescheduled appointment. We know that genuine emergencies and unexpected situations happen, and these will always be considered on a case-by-case basis.

 

By booking an appointment with HSB Beauty House, you acknowledge and agree to this cancellation and rescheduling policy.

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Thank you for respecting our time and supporting our small business. 🤎

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